Terms and Conditions

Terms and Conditions of Trading



Unless otherwise expressly agreed in writing by a Director of Mega Supplies Limited all goods are sold upon the following terms and conditions.  No agent or representative of Mega Supplies Ltd has any authority to vary or omit these terms and conditions.    Any terms and conditions printed on the buyer’s order forms are binding only insofar as they are not at variance with these terms and conditions and they have been specially agreed to in writing by a Director of Mega Supplies Ltd.


2.1 Quotations issued by the Mega Supplies Limited, whether verbally or in writing, do not constitute offers and are subject to Mega Supplies Limited acceptance on receipt of the buyer’s order.  No contract shall be concluded until such written acceptance is given or until the Mega Supplies Limited has indicated its acceptance of the offer by making delivery or part delivery of the goods provided,  Provided Always that the deliveries are made subject to these Terms and Conditions of Sales.

2.2 All prices quoted or listed by Mega Supplies Limited are based on the prices of Mega Supplies Limited’s suppliers or  Mega Supplies Limited estimated costs at the time of quotation or listing and are subject to adjustment prior to despatch to cover any increase in such prices or costs, taxation or duty which might take place prior to delivery.


3.1 Mega Supplies Limited  will  use all reasonable endeavours to deliver at the time stated but delivery dates shall be regarded as estimates only and time shall not be of the essence.  Mega Supplies Limited shall not be liable for any loss or damage whatsoever arising directly or indirectly from any failure to effect delivery within the estimate period or otherwise.

3.2 Goods shall be deemed to be delivered when they leave the premises of Mega Supplies Limited and on delivery the risk of destruction, loss or damage shall pass to the buyer.


The risk in the goods passes to the buyer upon delivery but property in the goods remains vested in Mega Supplies Ltd and shall only pass from Mega Supplies Limited to the buyer upon full payment being made by the buyer of all sums due from the buyer.


The buyer shall inspect the goods upon delivery.   Mega Supplies Limited must be informed within three days of delivery of goods in the event of any shortage or damage and within seven days of receipt of invoice if the goods have not been delivered otherwise the goods shall be deemed to have been accepted by the buyer as being in good order and in conformity with the contract.

Cancellation/Return Policy

Mega Supplies Limited’s aim is to provide you with quality products and the best service possible. However, if you do need to return or are unhappy with an item please contact us by email info@megasupplies.co.uk or telephone 020 8681 8690 within 7 working days of receipt of the goods.

The goods must be returned in the original packaging and in unused condition. You will have to pay for the return carriage. We will then replace or refund as appropriate.

If the goods are faulty or damaged in transit, please keep all relevant documentation and packaging and contact Mega Supplies Limited within 24 hours.


Unless otherwise stated in writing payment of goods is due in full at the time of delivery.

Privacy Policy

This privacy policy sets out how Mega Supplies Ltd uses and protects any information that you give Mega Supplies Ltd when you use this website.

Mega Supplies Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Mega Supplies Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • Name and payment details
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • To process your order and obtain payment
  • Internal record keeping
  • We may use the information to improve our products and services
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to us.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.